Serving Greater Philadelphia  •  Privacy-Conscious Service  •  24/7 Dispatch
Concierge Medical Transport

Philadelphia's Premier
Medical Transportation,
Delivered with Excellence.

Pennsylvania-licensed non-emergency medical transportation for ambulatory, wheelchair, and stretcher trips across our service area.

Privacy-Conscious Service
Certified Crews
24/7 Dispatch
5-Star Rated

Instant Fare Calculator

Calculate private-pay pricing from the official rate sheet, including mileage, timing, wait time, and service add-ons.

  • Server-verified fare calculation
  • Automatic long-distance deposit
  • Secure Stripe Checkout
Calculate & Book
PAPennsylvania Licensed
3Transport Service Types
2Insurance or Self-Pay
1Coordinated Care Team
Our Services

Comprehensive Medical Transportation, Crafted with Care

From routine appointments to discharge requests, each trip is reviewed for service type, timing, vehicle compatibility, and staffing before confirmation.

Ambulatory Transport

Comfortable, door-through-door transport for clients who can walk independently or with minimal assistance.

  • Curb-to-curb & door-through-door
  • Trained, uniformed drivers
  • Climate-controlled vehicles

Stretcher & Bariatric

Stretcher requests for passengers who cannot remain seated during transportation.

  • Transfer requirements reviewed
  • Equipment needs documented
  • Oxygen handling available as a quoted add-on when approved

Hospital Discharges

Seamless coordination with case managers and discharge planners for safe, timely transitions of care.

  • Same-day pickups
  • Direct case-manager line
  • Insurance & private-pay

Dialysis & Recurring

Reliable standing-order transport for dialysis, infusion, and recurring therapy appointments.

  • Same driver, same time
  • Standing weekly schedules
  • Family notifications

Long-Distance & Concierge

White-glove long-distance medical transport with rest stops, medication coordination, and travel companions.

  • Inter-facility transfers
  • Pennsylvania long-distance routes
  • Family liaison support
The United Care Difference

Why Philadelphia Healthcare Partners Choose Us

Each request is reviewed for pickup timing, mobility needs, vehicle compatibility, and payment status before confirmation.

Privacy-Conscious Operations

Trip information is limited to staff who need it for booking, dispatch, or assigned driving work.

Driver Location Updates

On-shift drivers can share location with dispatch while the driver portal is active.

Route Planning

Trips can be organized around pickup windows, travel estimates, shifts, and vehicle requirements.

White-Glove Care

From the doorway to the exam room — door-through-door service is our standard, not an upgrade.

Fully Insured & Credentialed

Dispatch reviews operational requirements before a trip is accepted and assigned.

24/7 Live Dispatch

No call trees, no voicemails — speak to a real dispatcher any hour, any day.

For Healthcare Partners

Built for Philadelphia Hospitals, Rehabs & Case Managers

United Care coordinates non-emergency transportation requests for facilities and care teams across our Pennsylvania service area.

Central Dispatch ContactOne operational contact for facility requests.
Discharge CoordinationSame-day requests reviewed against crew and vehicle availability.
Online Trip RequestsSubmit trip details through the dedicated booking workflow.
Insurance or Self-PayPayment method is identified before dispatch confirmation.
Become a Facility Partner
Facility RequestsCoordinated through dispatch
Compatible VehiclesMatched to mobility needs
Trip StatusTracked through completion
Our Process

Effortless Booking, Exceptional Delivery

From the first call to the final handoff, every step is engineered for clinical reliability and human warmth.

01

Request Pickup

Call our 24/7 dispatch or submit online — confirmed within minutes.

02

Care Plan

We match crew, vehicle, and equipment to your specific clinical needs.

03

Live Transport

Trained team arrives, performs safe transfer, and provides real-time ETAs.

04

Safe Handoff

Door-through-door delivery with documented handoff to receiving staff.

Service Standards

Careful Coordination, Clear Communication

Every accepted trip is reviewed for timing, mobility requirements, vehicle compatibility, and payment status before confirmation.

Confirmed Details

Dispatch verifies trip requirements before service is marked confirmed.

Planned Routes

Trips are organized around pickup windows, vehicle capability, and driver availability.

Minimum Necessary Access

Drivers see only the operational details required for assigned work.

Frequently Asked

Answers to Common Questions

Do you accept insurance?

Choose insurance verification or self-pay when booking. Insurance eligibility, authorization, and patient responsibility must be verified before service is confirmed.

How far in advance should I book?

We recommend booking 24–48 hours in advance for routine transports. Same-day requests depend on location, trip requirements, and crew availability.

What service areas do you cover?

We proudly serve Pennsylvania, with daily coverage across Philadelphia, Bucks, Montgomery, Delaware, and Chester counties. Long-distance medical transport is available within Pennsylvania for inter-facility transfers.

Can you accommodate wheelchair transportation?

Wheelchair requirements are collected during booking so dispatch can confirm an appropriate vehicle before accepting the trip.

Can family members ride along?

Absolutely. One family member or caregiver may accompany the client at no additional charge on most transports.

Are your drivers medically trained?

Required driver and attendant credentials depend on the service provided. Dispatch confirms staffing requirements before a trip is accepted.

Ready to experience the United Care standard?

Request transportation online or email dispatch with a general question. Do not send medical or insurance details by email.

Contact Us

Let's Coordinate Your Next Transport

Whether you're a discharge planner, case manager, family member, or facility administrator — our team is ready to help.

Philadelphia HeadquartersGreater Philadelphia, Pennsylvania
Service AreaPhiladelphia, Bucks, Montgomery,
Delaware & Chester counties
Hours of ServiceDispatch: 24 / 7 / 365
Office: Mon–Fri, 8AM–6PM

Send Us a Message